The Hidden Cost of Choice Overload in Web Design
Chris Shirley MA FRGS Chris Shirley MA FRGS

The Hidden Cost of Choice Overload in Web Design

It might seem easy to assume that offering more options on your website would cater to a broader audience and increase engagement.

However, more choices can actually have a negative effect on sales. This is where the concept of "choice overload" comes into play, a phenomenon that can significantly impact how users interact with your website.

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